Frequently Asked Questions
Everything you need to know about our premium apparel and accessories.
What materials are used in Titanium Surron apparel?
We use a proprietary blend of high-grade organic cotton and reinforced synthetic fibers to ensure maximum durability, breathability, and a premium tactile feel across all our collections.
How long does shipping typically take?
Standard domestic orders are processed within 2 business days and typically arrive within 5-7 business days. International shipping times vary by location but generally range from 10-15 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund may be subject to a small restocking fee.
How do I ensure I order the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring a similar garment you own to compare against our dimensions for the most accurate fit.
Are your products ethically manufactured?
Yes, Titanium Surron is committed to fair labor practices. We partner exclusively with certified factories that provide safe working conditions and fair wages to all employees.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.